Frequently Asked Questions

Please reach us at info@prostixmp.com if you cannot find an answer to your question.

Do you use certified Phlebotomists?

Yes, all our phlebotomists are certified or trained medical assistants with at least one year of experience.

Are your phlebotomists licensed or certified to work in bordering states?

We primarily serve Shelby, Tipton, and Fayette Counties in Tennessee. For services in in bordering states, please contact us directly to discuss potential arrangements.

What is the cost of Pro-Stix's services?

The cost of our services will vary depending on the level of care required and the length of service.

Do you file on insurance, or is payment out of pocket?

We do not accept insurance. Payment is required out of pocket.

Do you send the blood to the lab, or is the client responsible for this?

We handle the collection and delivery of blood samples to the specified labs.

What facility are you affiliated with to process the blood?

We are not affiliated with a specific lab but ensure samples are delivered to the lab of your choice.

Do you send the results to the client, or can they specify a physician?

We do not provide test results. Results are sent directly to the client's specified physician or healthcare provider.

What timeline can the client expect to receive the results?

The timeline depends on the processing lab. We recommend checking with the lab directly for estimated timelines.

Does your staff practice universal precautions in drawing blood?

Yes, our staff uses personal protective equipment (PPE) to ensure safety for both clients and staff.

Are all needles and other equipment packaged in a sterile packaging??

"Yes, all equipment is packaged in unopened, sterile containers to maintain hygiene and safety